Phones, Wi-Fi & Cabling

Business Phone Systems & Unified Communications

Modern business communications for today’s workforce.

Business phones have evolved far beyond the desk. Your team needs calling, meetings and messaging that work just as well in the office as at home, in the field or across multiple locations. TCI designs, implements and supports cloud phone systems, including Microsoft Teams Phone, Zoom Phone, RingCentral, Vonage and contact center solutions, whether you’re replacing an aging PBX, supporting hybrid work or consolidating communication tools.

Talk to an IT Expert
office phone systems - voip cloud pbx

One Platform for Calls, Meetings, Messaging & Collaboration

Modern communications should be integrated, not fragmented. With a cloud platform, your employees can:

Call From Anywhere

Make and receive business calls from the office, home or on the road.

Switch Devices

Transfer calls seamlessly between desk phone, computer and mobile.

One-Click Meetings

Join video meetings instantly, right from the same app.

Chat & Messaging

Collaborate through team chat and messaging alongside calls.

Voicemail in Email

Get voicemail delivered to your inbox, wherever you are.

Hybrid-Ready

Mobile calling, softphones and presence status for remote and hybrid teams.

Choose the Right Phone Platform

We work with Microsoft Teams Phone, Zoom Phone, RingCentral, Vonage, Nextiva, 4voice and Broadvoice, and help you choose the platform that fits how your organization already works.

Microsoft Teams Phone

Turn Microsoft Teams into your business phone system.

Already on Microsoft 365? Teams Phone builds calling right into the Teams app your staff already uses.

  • ✓Business calling from desktop, mobile and web
  • ✓Call routing, auto attendants and call queues
  • ✓Integrated voicemail
  • ✓Teams meeting and Microsoft 365 integration
  • ✓Fewer phones and less hardware to manage

Ideal for: Microsoft 365 organizations, hybrid workforces, multi-location businesses, professional services firms, nonprofits and municipalities.

Zoom Phone

Simple, flexible cloud calling powered by Zoom.

Already using Zoom Meetings? Zoom Phone is a natural extension, with an intuitive experience for mobile teams.

  • ✓HD voice on mobile and desktop
  • ✓Call routing and auto attendants
  • ✓Voicemail transcription and SMS messaging
  • ✓Contact center integration
  • ✓Zoom Meetings integration

Ideal for: Existing Zoom customers, distributed teams, customer service operations, fast-growing and multi-site organizations.

RingCentral

An all-in-one cloud communications platform.

A dedicated business phone platform that brings calling, messaging and video together, with strong integrations and contact center options.

  • ✓Business calling on desktop, mobile and desk phones
  • ✓Call routing, auto attendants and call queues
  • ✓Team messaging and video meetings
  • ✓Integrations with Microsoft 365, Salesforce and other business apps
  • ✓Contact center options

Ideal for: Organizations that want a dedicated phone platform, multi-location businesses and customer-facing teams.

Vonage

Flexible cloud phone service for growing businesses.

Cloud business calling with desktop and mobile apps, built to be easy to set up and manage as your team grows.

  • ✓Desktop and mobile calling apps
  • ✓Call routing, auto attendants and call queues
  • ✓Voicemail and call management features
  • ✓CRM and business app integrations
  • ✓Contact center options

Ideal for: Small and mid-sized businesses, sales teams and remote or mobile workforces.

More Cloud Phone Providers We Support

Already using one of these providers, or want to compare options? We support them too.

Nextiva

Cloud business phone and unified communications, with calling, messaging, video and customer experience tools.

4voice

Business VoIP and cloud calling services, supported, configured and managed by TCI.

Broadvoice

Cloud phone service for small and mid-sized businesses, with calling, routing and collaboration features.

Cloud Phone Systems

Move Beyond the Old PBX

Expensive on-premise phone systems and outdated hardware hold businesses back. Cloud voice platforms scale easily, whether you need ten phones or hundreds, and deliver:

  • ✓Improved reliability
  • ✓Reduced maintenance
  • ✓Lower infrastructure costs
  • ✓Easier scalability
  • ✓Support for remote staff
  • ✓Business continuity protection
  • ✓Simplified administration

Contact Center & Call Routing

Make sure every customer call reaches the right person, quickly.

Auto attendantsInteractive voice response (IVR)Call recordingHunt groupsCall queuesDepartment routingMobile call routingReceptionist consolesContact center integrations

A Communications Strategy, Not Just New Phones

Choosing the right platform takes more than picking a phone. We look at the whole picture, including:

Comparing Teams Phone, Zoom Phone, RingCentral & VonageYour existing phone systemInternet connectivityNetwork readinessSecurity requirementsCall center needsMicrosoft 365 licensingBusiness continuity

We design solutions around your long-term business needs, not just replacing existing hardware.

Why Organizations Choose TCI

Microsoft 365 Expertise

Deep experience integrating Teams Phone into Microsoft 365.

Vendor Management

One point of contact for carriers, providers, licensing and support.

Security-First

Voice systems designed with cybersecurity and continuity in mind.

Flexible Solutions

Teams Phone, Zoom Phone, RingCentral and Vonage, tailored to you.

Ongoing Support

Implementation, management, training and local support.

Free · No Obligation

Is Your IT Helping or Holding You Back?

Get a free Managed IT Services Assessment. We’ll review your IT support, cybersecurity and Microsoft 365, and give you a clear per-user quote for our Quantum plans.

Let’s Modernize Your Business Communications

Migrating from an aging PBX, rolling out Teams Phone, Zoom Phone, RingCentral or Vonage, or connecting multiple offices? TCI can help.
Work anywhere. Communicate everywhere. Stay connected.

Talk to an IT Expert