Microsoft & AI
TCI helps your team get more from Microsoft Teams.
Deploying Microsoft Teams is only the beginning. The real value comes when employees understand how to use Teams effectively and know where to turn when they need help. TCI provides Teams training and ongoing IT support that improves adoption, reduces frustration and makes Teams part of your everyday workflow.
Teams is the hub, but much of what happens inside it is powered by other Microsoft 365 apps. Understanding how they fit together is what makes Teams click for employees.
Chat, channels, meetings and calling in one place.
Stores the files shared in each team and channel.
Holds each person’s own files and files shared in private chats.
Schedules meetings and keeps everyone’s calendars in sync.
Security
Teams makes sharing easy, which is exactly why it needs the right controls. TCI helps configure Teams and Microsoft 365 so collaboration stays productive and secure.
Copilot
With Microsoft 365 Copilot, Teams can recap meetings, summarize long chats, capture action items and help draft messages. Copilot works best when your teams, channels and permissions are well organized, which is where training and governance come in.
Learn more about our Microsoft 365 Copilot Readiness services.
Training
Practical, role-based training, tailored so employees learn the features most relevant to the way they work, covering:
Tailored for:
Ongoing Support
When users have questions or something isn’t working, TCI is there to help. Our Microsoft 365 and Teams support covers:
Support is delivered through our help desk, so your team always has a real person to call.
Teams is connected to Microsoft 365, SharePoint, OneDrive, Entra ID, Intune and Copilot. TCI supports your entire Microsoft environment, instead of troubleshooting Teams as an isolated app.
Deep experience with Microsoft 365, Teams, SharePoint and Copilot.
Training, support and administration from the same people.
Teams on Long Island and in Manhattan.
Clients consistently praise our responsive, patient team.
Whether you’re deploying Teams for the first time, struggling with user adoption, or need ongoing Microsoft 365 support, TCI Technologies can help your employees get more from Teams, SharePoint, OneDrive and the Microsoft 365 platform.