Managed IT Services To Help You Get Your Ducks In A Row.
Why Managed IT Services
The number one concern for your business is monitoring your IT operations and being proactive with its continuing success. With that kind of full-time responsibility, who has time to stress over the network on which your business is running? Managed IT Services from TCI Technologies means that we will always be well-equipped to monitor your entire network remotely. We proactively monitor to ensure you’re always running at maximum efficiency.
Managed Service Provider (MSP)
TCI Technologies is a Managed Service Provider that utilizes Kaseya to manage your network from our remote location. Kaseya has an alert system that allows us to always stay one step ahead of any challenge that may arise. If any of your hardware is at risk of malfunctioning, the techs at TCI will be notified. This proactive approach allows TCI to provide preemptive maintenance to avert potential crises. Our monitoring system can also be tailored to include power outages, network failures, low storage space and other technical issues.
Outsourced IT Services
As a Managed IT Services Company we must safeguard your business. We do this by having experienced technicians, supervise your network on a daily basis. We free you and your staff up of other opportunities that brings you in revenue. Be sure that your business is always covered by trusting your network to TCI Technologies today.
Quantum Support Packages
|Level 1||Level 2||Level 3|
|Monitor Server Availability and Performance|
|Monitor Internet Connectivity|
|Monitoring, Implementing A/V Updates and Licensing on Servers, Routers and Firewalls|
|Monitor and Implement Anti-Spam Updates and Licensing, on Servers, Routers and Firewalls|
|Monitor Servers (Disk Space, Memory and Availability)|
|Monitor On-Site Backup Solution on Your Servers|
|Monitor of Proprietary Remote Backup Solution|
|Service Desk and Ticketing System|
|Daily Updates and Patches on Servers, Routers and Firewalls|
|Free Remote Server, Router and Firewall Support|
|Quarterly Network Health Review with Client and Strategic Planning|
|Monthly Network Reports|
|Vulnerability Scans on Your Network|
|Monitor Workstations (Disk Space, Memory and Availability)|
|Daily Updates and Patches on Workstations|
|Free Remote Support on Workstations|
|Free On-Site Support for All Servers, Workstations, Routers and Switches|
|Free Disaster Recovery Services for All Equipment|
|Off-Site Spam Virus Filtering||Optional||Optional||Optional|
|Off-Site Backup Solution||Optional||Optional||Optional|