IT Support & Services

Multi-Location & International IT Support

One IT partner for every office, wherever your team works.

TCI Technologies is headquartered on Long Island, but our clients aren’t limited to New York. We support organizations with offices and teams across the U.S., Europe, India and South America, and we’ve been on site at those locations. Your people get the same responsive help desk, the same security and the same standards, wherever they work.

two men sitting at board room table|two people sitting next to each other at a computer monitor

Where We Support Clients

Tri-State Area

Long Island and NYC, plus weekly on-site visits in New Jersey and Connecticut

Across the U.S.

Branch offices and remote teams nationwide

Europe

Offices and teams across Europe

India

Offices and teams in India

South America

Offices and teams across South America

How We Support Every Location

One Help Desk for Everyone

Every employee, in every office, calls the same team, and a real person answers right away during our Monday–Friday, 7am–7pm Eastern hours. After-hours support is available on our Quantum plans.

On Site When It Matters

For new offices, rollouts and issues that need hands-on help, our technicians travel to you. We’ve been on site with clients across the U.S., Europe, India and South America.

Weekly in NJ & CT

Clients in New Jersey and Connecticut see us on site every week, just like our Long Island and NYC clients.

Consistent Security Everywhere

The same protection, policies and monitoring at every location, so no office becomes the weak link.

Standardized Devices

Devices set up and managed the same way everywhere, so new hires in any office are productive on day one.

Works With Local IT Staff

If an office has its own IT person, our co-managed IT services support them instead of replacing them.

Cloud Desktops

Windows 365 & Virtual Desktops, Close to Your People

For international teams, where a cloud desktop runs matters. A desktop hosted in the right Azure region gives users faster, more responsive performance and helps you meet data residency expectations.

With Windows 365 Enterprise, TCI selects the Azure geography and region for each group of users through Intune provisioning policies (Intune → Devices → Windows 365 → Provisioning policies), so your team in Europe or India gets a Cloud PC hosted near them, not on the other side of the world.

  • ✓Region-aware Windows 365 Enterprise provisioning
  • ✓Azure Virtual Desktop for shared or specialized workloads
  • ✓Centralized management in Microsoft Intune
  • ✓Secure access from any device, anywhere
  • ✓Consistent apps and settings for every user
  • ✓Cloud desktops hosted in the regions you choose

Learn more about our desktop virtualization services.

Microsoft 365

One Microsoft 365 Environment for Every Office

Give every location a shared foundation for email, files, collaboration and security.

  • ✓One Microsoft 365 tenant for all locations
  • ✓SharePoint and Teams shared across offices and time zones
  • ✓Identity and access managed with Microsoft Entra ID
  • ✓Multi-factor authentication and conditional access everywhere
  • ✓Licensing managed centrally
  • ✓Copilot and AI governance applied consistently

See our Microsoft & AI services.

Common Questions

Can you support employees outside the U.S.?

Yes. We support clients with teams across Europe, India and South America through the same help desk, tools and security as our U.S. clients.

Do you travel to international offices?

Yes. When a project or issue requires hands-on work, our technicians travel to you. We’ve been on site with clients across the U.S., Europe, India and South America.

What about different time zones?

Our help desk is staffed Monday–Friday, 7am–7pm Eastern, and Quantum plans include after-hours support. We’ll plan coverage around your offices’ working hours as part of your proposal.

Can you set up new offices?

Yes. From network and Wi-Fi to devices, Microsoft 365 and security, we can get a new location up and running to the same standard as your headquarters.

One Partner for Every Location

Whether you have two offices in the Tri-State area or teams on three continents, let’s talk about keeping everyone connected, secure and supported.

Or call (516) 484-5151